Governance, Risk, and Compliance (GRC) in Greater China
Overview
Managing supply chain operations across the Greater China region demanded a tailored approach for real-time tracking and performance management.
Challenge
- Lack of operational visibility.
- Delayed responses to disruptions in supply chain processes.
Solution
- Implemented a customized SCM business tracking system, enabling real-time visibility into factory operations, order progress, and customer deliveries.
- Developed regional performance dashboards to highlight inefficiencies and improve decision-making.
- Utilized Databricks to process real-time supply chain data, enhancing dashboard accuracy and providing actionable insights.
Key Results
Enhanced Operational Transparency
Enhanced operational transparency by 35%.
Reduced Delays
Reduced delays in issue resolution by 20%.
Improved Customer Satisfaction
Improved customer satisfaction metrics in the region.
Technology
Databricks
Azure
Python
Power BI
SQL